State Farm® Insurance Agent Berenice Mendez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Donte Jordan
July 8, 2025
5
out of
5
rating by Donte Jordan
"Awesome service! This has been my insurance company for many years and the staff is always friendly like it's my first day!!"
We responded:
"Thank you for sharing your awesome experience with us!! We appreciate the opportunity to serve you and look forward to continuing to provide you the service you deserve. Welcome to our agency! Berenice Mendez- State Farm Agent Lewisville, TX"
Stephanie Carrillo
June 30, 2025
5
out of
5
rating by Stephanie Carrillo
"I had a great experience working with Yazmin Chaparro Nava! She was knowledgeable, responsive, and made the process of securing home insurance simple and stress-free. She took the time to explain everything clearly and helped us find the best coverage for our needs at a great rate. Highly recommend their services to anyone looking for reliable and honest insurance guidance! We also have auto insurance with State Farm!"
We responded:
"Thank you, Stephanie, for your feedback! I'm delighted to hear that Yazmin made the process easy and clear for you. We appreciate your trust in us for both your home and auto insurance needs. - Berenice Mendez- State Farm Agent Lewisville, TX"
Magdalena Mata
June 20, 2025
5
out of
5
rating by Magdalena Mata
"I’m very grateful for the excellent service I received from Berenice Mendez. She helped me find the best coverage for both my home and my cars. Berenice is extremely patient, kind, and took the time to explain everything clearly. I truly felt like she cared about helping me make the best decisions for my insurance needs. I highly recommend her and her team!"
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
Dayana Gomez
June 20, 2025
5
out of
5
rating by Dayana Gomez
"I want to give a big thank you to Yazmin from State Farm for her outstanding customer service. From the very beginning, she was kind, professional, and incredibly patient with all my questions. She explained everything clearly and made me feel confident and well taken care of throughout the entire process. You can tell she truly cares about helping people and providing top-quality service. Thank you, Yazmin, for your dedication and for making everything so easy! Highly recommend her."
We responded:
"Thank you so much, Dayana, for sharing your experience with Yazmin. It's great to hear that she was able to assist you with such care and professionalism. Your recommendation means a lot to us. - Berenice Mendez- State Farm Agent Lewisville, TX"
Cassie A
June 13, 2025
5
out of
5
rating by Cassie A
"I cannot recommend Alexa enough! She was an absolute lifesaver during my insurance buying process. Not only did she go out of her way to answer every single one of my (many) questions, but she was lightning-fast and incredibly efficient the whole time. It’s rare to find someone this responsive AND so easy to work with. I felt totally taken care of and knew I was in good hands. If you’re looking for an insurance rep who actually cares and will make the process painless, Alexa is your person. 👏"
We responded:
"Thank you so much, Cassie, for sharing your experience with Alexa! It's fantastic to hear how she made your insurance buying process smooth and stress-free. We truly appreciate your kind words and recommendation. - Berenice Mendez- State Farm Agent Lewisville, TX"
jun choe
June 13, 2025
5
out of
5
rating by jun choe
"They are very friendly and takes care of all my questions and concerns fast."
We responded:
"Thank you, Jun, for your kind words and for taking the time to share your experience with us. We're glad to hear that our team could address your questions and concerns promptly. If you need anything else, feel free to reach out anytime. - Berenice Mendez- State Farm Agent Lewisville, TX"
Ivan Benitez
June 12, 2025
5
out of
5
rating by Ivan Benitez
"My first time getting renters insurance, Alexa was real helpful, nice, and good at explaining the process"
We responded:
"Thank you, Ivan, for sharing your experience with us! I'm glad to hear that Alexa was able to assist you effectively with your renters insurance. We appreciate your feedback and look forward to serving you in the future. - Berenice Mendez- State Farm Agent Lewisville, TX"
Caleb Piper
June 6, 2025
5
out of
5
rating by Caleb Piper
"Berenice and her team were so helpful in getting me cheaper + better coverage than my previous carrier! Alexa was super helpful and glad I had someone to walk me through all my options."
We responded:
"Thank you, Caleb, for your kind words and for sharing your experience with us! It's great to hear that Alexa and the team were able to assist you in finding better coverage. We appreciate your trust and look forward to continuing to serve you. - Berenice Mendez- State Farm Agent Lewisville, TX"
Jailene Porcayo
May 30, 2025
5
out of
5
rating by Jailene Porcayo
"I had an amazing experience with Alexa and Jocelyn. From the moment I reached out, their team was responsive, knowledgeable, and genuinely interested in helping me find the best coverage for my needs. They took the time to explain all my options clearly and made the entire process smooth and stress free. I truly appreciate their professionalism and dedication to customer service. Highly recommend to anyone looking for reliable and trustworthy insurance support!"
We responded:
"Thank you, Jailene, for sharing your experience with Alexa and Jocelyn! It's great to hear that they were able to assist you effectively and make the process smooth. We appreciate your recommendation and look forward to continuing to support your insurance needs! - Berenice Mendez- State Farm Agent Lewisville, TX"
Glendy Yescenia Pineda Nuñez
May 16, 2025
5
out of
5
rating by Glendy Yescenia Pineda Nuñez
"Excelente atención, gran servicio resuelven todas tus dudas, superrrrr recomendado en especial a Yazmin"
We responded:
"Gracias, Glendy Yescenia, por tus amables palabras y por recomendarnos. Nos alegra saber que Yazmin y el equipo pudieron resolver todas tus dudas. Estamos aquí para ayudarte siempre que lo necesites."
Dinora Garcia
May 8, 2025
5
out of
5
rating by Dinora Garcia
"Los recomiendo 100%, la atención es excelente, Berenice quien fue la persona que me atendió, siempre fue muy cordial y amable y buscó todas las formas posibles de conseguirme el mejor plan de aseguranza para mis autos y casa y dándome un excelente precio."
We responded:
"¡Muchas gracias, Dinora! Nos alegra mucho saber que Berenice pudo ayudarte a encontrar el mejor plan para tus necesidades. Estamos aquí para lo que necesites en el futuro."
Shivonda Gamble-Chapman
April 22, 2025
5
out of
5
rating by Shivonda Gamble-Chapman
"I genuinely appreciate my State Farm agent. She possesses an incredible wealth of knowledge and demonstrates remarkable patience throughout our discussions. Her thoroughness in reviewing my insurance options has made a significant difference. She took the time to compare various policies in detail, clearly explaining the differences in coverage, costs, and any potential drawbacks. Her insights into the pros and cons were invaluable, making it easier for me to make an informed decision. I truly believe she is the best agent one could ask for!"
We responded:
"Thank you so much, Shivonda, for your kind words and for taking the time to share your experience. We're happy to hear that our agent's knowledge and patience made a positive impact on your decision-making process. Your satisfaction is our top priority, and we're here whenever you need us!"
Vishesh Goel
April 3, 2025
5
out of
5
rating by Vishesh Goel
"Yazmin, thank you for making my life insurance experience so amazing. Loved talking to you. You were very professional yet empathetic."
We responded:
"Thank you so much for the review. So glad that we are able to help you with your auto insurance. "
Zeshan Somani
March 26, 2025
5
out of
5
rating by Zeshan Somani
"I had the chance to work with Jenifer, who helped me with my home and auto. She was awesome from the start, extremely patient in helping us understand the coverages, and getting us a great rate. I’m glad we came here, we were treated well and saved compared to other insurance companies."
We responded:
"Thank you, Zeshan, for your feedback! We're glad Jenifer could help and that you found our rates competitive. We appreciate your trust and look forward to serving your insurance needs."
Cristal Sanchez
March 24, 2025
5
out of
5
rating by Cristal Sanchez
"I had an amazing experience with Yasmin. She was amazing overall and really helped me find what I was looking for. She was polite and so sweet made me feel like I was talking to a friend. I really recommend her and State Farm overall!"
We responded:
"Thank you so much, Cristal! We're thrilled to hear that Yasmin made your experience with us so positive and friendly. Your recommendation means a lot to us, and we're here whenever you need assistance."
Sebastián Cáceres
March 12, 2025
5
out of
5
rating by Sebastián Cáceres
"Jazmine Me brindo muy buen servicio la recomiendo 100%"
We responded:
"Hola Sebastián Cáceres, gracias por tu gran reseña. Nos alegra saber que Jazmine te dio un servicio excelente. Tu recomendación es muy importante para nosotros. Si necesitas más ayuda, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Daniel Hernandez
October 31, 2024
5
out of
5
rating by Daniel Hernandez
"They treated me with kindness and with care."
We responded:
"Thank you, Daniel, for your kind words. We're delighted to hear that you felt well-treated and cared for. Your satisfaction is our top priority, and we appreciate your trust in our services. Berenice Mendez- State Farm Agent Lewisville, TX"
Sam Clark
October 5, 2024
5
out of
5
rating by Sam Clark
"I was helped by an agent named Alexa. She was very personable and patient. Remember it does take time to gather all the information so expect the process to take at least an hour. She was able to save me about $1000 on my home owners insurance and also provided me with better coverage. As long as their premiums don’t increase too much next year, I hope to stay with them long term."
We responded:
"Thank you, Sam, for your kind words about Alexa. We're thrilled to hear she provided you with excellent service and significant savings. We appreciate your trust and look forward to serving you for many years to come. Berenice Mendez- State Farm Agent Lewisville, TX"
Angie Trujillo
September 12, 2024
5
out of
5
rating by Angie Trujillo
"Excelente atención y te aclaran todas tus inquietudes"
We responded:
"Gracias, Angie, por tus amables palabras. Nos alegra saber que nuestra atención y claridad en resolver tus inquietudes fueron de tu agrado. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en nosotros! Berenice Mendez- State Farm Agent Lewisville, TX"
Emily Schellin
September 6, 2024
5
out of
5
rating by Emily Schellin
"I have been with Berenice and her team for the last five years and I can’t express how grateful I am for them. I learn a lot from them when I ask about different policies and that has given me so much peace of mind. Customer service is clearly their number one priority and I always appreciate that. They offer competitive rates and quality options. I highly recommend this team!"
We responded:
"Thank you, Emily, for your kind words and continued trust over the past five years. We're thrilled to hear that our team has provided you with valuable information and peace of mind. Your recommendation means a lot to us! Berenice Mendez- State Farm Agent Lewisville, TX"
Jesus Chavez
August 30, 2024
5
out of
5
rating by Jesus Chavez
"Overalll great service very helpful and very nice as well"
We responded:
"Thank you for your kind words and 5-star rating! We're delighted to hear that you found our service helpful and pleasant. Your satisfaction is our top priority, and we appreciate your support. Berenice Mendez- State Farm Agent Lewisville, TX"
Brenda G.
August 30, 2024
5
out of
5
rating by Brenda G.
"Yazmin at State Farm was fantastic in helping me get a quote for my auto insurance. She was knowledgeable, friendly, and made the process quick and easy. Highly recommend working with her!"
We responded:
"Thank you Brenda for the 5 Star Review! We appreciate your business and the opportunity to serve you with all of your insurance and financial services needs. Welcome to our State Farm family! Berenice Mendez- State Farm Agent Lewisville, TX"
kevin galvez
August 30, 2024
5
out of
5
rating by kevin galvez
"Great service and quick to resolve all my issues any time I need help"
We responded:
"Thank you, Kevin, for your kind words! We're thrilled to hear that you appreciate our service and quick resolutions. Your satisfaction is our top priority, and we're here whenever you need us. Berenice Mendez- State Farm Agent Lewisville, TX"
Michelle Gonzalez
August 30, 2024
5
out of
5
rating by Michelle Gonzalez
"Excellent customer service from the team at this office. Yanett is always very helpful in answering all my questions. I would definitely recommend this office to my family and friends."
We responded:
"Thank you, Michelle, for your kind words and recommendation! We're thrilled to hear that Yanett and our team have been able to assist you effectively. Your satisfaction is our priority, and we appreciate your trust in our office. Berenice Mendez- State Farm Agent Lewisville, TX"
alejandro Ward
August 30, 2024
5
out of
5
rating by alejandro Ward
"Yazmin Chaparro and The Berenice Mendez team has helped me for many years. I appreciate their customer service and look forward to continue doing business with them"
We responded:
"Hi Alex! So grateful for your continued business and loyalty. We appreciate the opportunity to serve you with all of your insurance needs. -Berenice Mendez State Farm Agent Lewisville, TX"