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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sam Clark

Sam Clark

October 5, 2024

5  out of  5
rating by Sam Clark
"I was helped by an agent named Alexa. She was very personable and patient. Remember it does take time to gather all the information so expect the process to take at least an hour. She was able to save me about $1000 on my home owners insurance and also provided me with better coverage. As long as their premiums don’t increase too much next year, I hope to stay with them long term."
We responded:
"Thank you, Sam, for your kind words about Alexa. We're thrilled to hear she provided you with excellent service and significant savings. We appreciate your trust and look forward to serving you for many years to come. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Angie Trujillo

Angie Trujillo

September 12, 2024

5  out of  5
rating by Angie Trujillo
"Excelente atención y te aclaran todas tus inquietudes"
We responded:
"Gracias, Angie, por tus amables palabras. Nos alegra saber que nuestra atención y claridad en resolver tus inquietudes fueron de tu agrado. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en nosotros! Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Emily Schellin

Emily Schellin

September 6, 2024

5  out of  5
rating by Emily Schellin
"I have been with Berenice and her team for the last five years and I can’t express how grateful I am for them. I learn a lot from them when I ask about different policies and that has given me so much peace of mind. Customer service is clearly their number one priority and I always appreciate that. They offer competitive rates and quality options. I highly recommend this team!"
We responded:
"Thank you, Emily, for your kind words and continued trust over the past five years. We're thrilled to hear that our team has provided you with valuable information and peace of mind. Your recommendation means a lot to us! Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Jesus Chavez

Jesus Chavez

August 30, 2024

5  out of  5
rating by Jesus Chavez
"Overalll great service very helpful and very nice as well"
We responded:
"Thank you for your kind words and 5-star rating! We're delighted to hear that you found our service helpful and pleasant. Your satisfaction is our top priority, and we appreciate your support. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Brenda G.

Brenda G.

August 30, 2024

5  out of  5
rating by Brenda G.
"Yazmin at State Farm was fantastic in helping me get a quote for my auto insurance. She was knowledgeable, friendly, and made the process quick and easy. Highly recommend working with her!"
We responded:
"Thank you Brenda for the 5 Star Review! We appreciate your business and the opportunity to serve you with all of your insurance and financial services needs. Welcome to our State Farm family! Berenice Mendez- State Farm Agent Lewisville, TX"
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kevin galvez

August 30, 2024

5  out of  5
rating by kevin galvez
"Great service and quick to resolve all my issues any time I need help"
We responded:
"Thank you, Kevin, for your kind words! We're thrilled to hear that you appreciate our service and quick resolutions. Your satisfaction is our top priority, and we're here whenever you need us. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Michelle Gonzalez

Michelle Gonzalez

August 30, 2024

5  out of  5
rating by Michelle Gonzalez
"Excellent customer service from the team at this office. Yanett is always very helpful in answering all my questions. I would definitely recommend this office to my family and friends."
We responded:
"Thank you, Michelle, for your kind words and recommendation! We're thrilled to hear that Yanett and our team have been able to assist you effectively. Your satisfaction is our priority, and we appreciate your trust in our office. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of alejandro Ward

alejandro Ward

August 30, 2024

5  out of  5
rating by alejandro Ward
"Yazmin Chaparro and The Berenice Mendez team has helped me for many years. I appreciate their customer service and look forward to continue doing business with them"
We responded:
"Hi Alex! So grateful for your continued business and loyalty. We appreciate the opportunity to serve you with all of your insurance needs. -Berenice Mendez State Farm Agent Lewisville, TX"
Profile photo of Enrique Guardado

Enrique Guardado

August 30, 2024

5  out of  5
rating by Enrique Guardado
"Great office and fun investment recommendations 10/10"
We responded:
"Thank you for your positive feedback, Enrique! We're glad you enjoyed our office and investment recommendations."
Profile photo of Sandie Sepulveda

Sandie Sepulveda

August 30, 2024

5  out of  5
rating by Sandie Sepulveda
"Thank you Berenice and her great staff! They got me the best quote. Their customer service was really professional and great. Highly recommended!!😊"
We responded:
"Thank you, Sandie, for your kind words and recommendation! We're thrilled to hear that you had a positive experience with our team and that we could provide you with a great quote. Your satisfaction is our priority! Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Pedro and Anna Segovia

Pedro and Anna Segovia

August 30, 2024

5  out of  5
rating by Pedro and Anna Segovia
"Alison was amazing - she patiently listened to my concerns and worked her magic to give me the best quote possible. Thank you."
We responded:
"Thank you, Pedro and Anna, for your kind words! We're thrilled to hear that Alison provided you with excellent service and addressed your concerns. Your satisfaction is our priority, and we appreciate your trust in our agency. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Jazzy Chaparro

Jazzy Chaparro

August 30, 2024

5  out of  5
rating by Jazzy Chaparro
"State Farm customer for the past 11 years! Service is always amazing and ready to help."
We responded:
"Thank you for your loyalty over the past 11 years! We're thrilled to hear that you've consistently received amazing service. Your trust and satisfaction are our top priorities. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Carlos Herrera

Carlos Herrera

August 30, 2024

5  out of  5
rating by Carlos Herrera
"Excelente servicio 10 de 10 explicaron paso a paso todo sobre las pólizas, gracias Alexa."
We responded:
"Thank you, Carlos, for your kind words and perfect rating! We're thrilled to hear that Alexa provided excellent service and clear explanations. Your satisfaction is our priority. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Mary G

Mary G

August 27, 2024

5  out of  5
rating by Mary G
"Alexa is the sweetest and nicest girl. She is very informative and detailed about the different options that you may have so you can decide what works the best for you. Great customer service experience there."
We responded:
"Thank you, Mary, for your kind words about Alexa. We're thrilled to hear that she provided you with detailed information and excellent customer service. Your satisfaction is our priority, and we appreciate your feedback! Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Mireya Alejandra Esparza

Mireya Alejandra Esparza

August 27, 2024

5  out of  5
rating by Mireya Alejandra Esparza
"Yanet helped me out making very simple to get insured. I highly recommend her and this office to anyone looking for reliable insurance in Texas (:"
We responded:
"Thank you, Mireya, for your kind words! We're thrilled to hear that Yanet made the process simple for you. Your recommendation means a lot to us. We're here to provide reliable insurance whenever you need it."
Profile photo of Rodrigo Gutierrez

Rodrigo Gutierrez

August 20, 2024

5  out of  5
rating by Rodrigo Gutierrez
"I’m glad I connected with Danny for my insurance needs. He explained the coverages to me and made sure I was properly insured. Would definitely recommend you get in touch with him. Great service and felt like I was talking to a friend!"
We responded:
"Thank you, Rodrigo! We're thrilled to hear that Danny provided you with excellent service and clear explanations. Your recommendation means a lot to us. We're glad you felt comfortable and well taken care of. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Larry Donaldson

Larry Donaldson

August 20, 2024

5  out of  5
rating by Larry Donaldson
"I talked to Jennifer today to see if I could update my odometer reading. She was extremely helpful and super nice."
We responded:
"Thank you, Larry, for your kind words! We're delighted to hear that Jennifer provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Leslie Garcia

Leslie Garcia

August 20, 2024

5  out of  5
rating by Leslie Garcia
"Alexa was very helpful with my auto. She explained every coverage to me so I could understand everything I was getting. Any questions I had she had an answer. She was very patient and I would highly recommend her."
We responded:
"Thank you, Leslie, for your kind words about Alexa. We're thrilled to hear she provided you with clear and patient assistance. Your recommendation means a lot to us. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of JJ CASTILLEJA

JJ CASTILLEJA

August 16, 2024

5  out of  5
rating by JJ CASTILLEJA
"I never really leave reviews but I'm very pleased with Berenice and her staff. She helped me get a better price for my home and auto and took the time to explain the importance of certain coverages. Her team also got me and my wife life policies to protect our family. I highly recommend"
We responded:
"Thank you! We're thrilled to hear you're pleased with our team. It's great to know we could help you with your home, auto, and life policies. Your recommendation means a lot to us! - Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Alexander Contreras

Alexander Contreras

August 16, 2024

5  out of  5
rating by Alexander Contreras
"Alexa was more than helpful and patient with all the questions I needed awnsered"
We responded:
"Thank you, Alexander! We're thrilled to hear that Alexa was able to assist you effectively. Your satisfaction is our priority, and we appreciate your kind words. - Berenice Mendez- State Farm Agent Lewisville, TX"
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veronica rodriguez

July 24, 2024

5  out of  5
rating by veronica rodriguez
"El mejor servicio que a tenido Vicky respondió todas mis preguntas y dudas lo recomiendo muy profesionales."
We responded:
"Veronica, thank you so much for the thoughtful review. We appreciate you!"
Profile photo of Jean Garcia

Jean Garcia

July 22, 2024

5  out of  5
rating by Jean Garcia
"Was able to get all information needed plus more. I feel knowledgeable on my coverage now."
We responded:
"Thank you for the positive feedback, Jean! We're glad we could provide you with the information you needed to feel confident about your coverage."
Profile photo of Leticia Medina-Cruz

Leticia Medina-Cruz

July 18, 2024

5  out of  5
rating by Leticia Medina-Cruz
"I appreciate the little reminders of my benefits. And they called to wish me Happy Birthday"
We responded:
"Thank you Leticia for the ⭐️⭐️⭐️⭐️⭐️ star review!! We appreciate the opportunity to serve you. -Berenice Mendez State Farm Lewisville, TX"
Profile photo of Julie Wolfe

Julie Wolfe

June 28, 2024

5  out of  5
rating by Julie Wolfe
"We are thrilled with this team!! Alison helped us today and we were just so happy with what they were able to do to help us. There is no other insurance company out there that can do what Statefarm can do for folks. Please work with this specific team, they came highly recommended and man they delivered! We are so thankful tonight! The coverage is the best and the price was good too!!!"
We responded:
"Thank you for your kind words, Julie! We're delighted to hear about your positive experience with Alison and our team. Providing excellent coverage at a competitive price is our top priority. We appreciate your recommendation! -Berenice Mendez - State Farm Insurance Agent"
Profile photo of Abed Sherry

Abed Sherry

June 21, 2024

5  out of  5
rating by Abed Sherry
"Muy amables y profesionales, te explican todos los planes que te pueden ofrecer y te ayudan a elegir lo mejor. Gracias se los recomiendo"
We responded:
"Thank you for your kind words, Abed! We are delighted to hear that you had a positive experience with us. Our team is dedicated to providing excellent service and helping you find the best insurance plan."