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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda G.

November 2, 2025

5  out of  5
rating by Brenda G.
"Yazmin at State Farm was fantastic in helping me get a quote for my auto insurance. She was knowledgeable, friendly, and made the process quick and easy. Highly recommend working with her!"
We responded:
"Thank you Brenda for the 5 Star Review! We appreciate your business and the opportunity to serve you with all of your insurance and financial services needs. Welcome to our State Farm family! Berenice Mendez- State Farm Agent Lewisville, TX"
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Vaughn Anthony

October 31, 2025

5  out of  5
rating by Vaughn Anthony
"Berenice Mendez located in the Old Towne Lewisville area is truly one of a kind. She’s not just a State Farm agent—she’s a thoughtful advocate who listens, explains, and genuinely cares. Berenice takes the time to understand your needs and never pushes a product just to make a sale. If something isn’t right for you, she’ll guide you to a better fit and explain why it’s the smarter choice. Her professionalism and kindness shine especially during the claims process. She will check in on you to make sure you’re doing okay and that everything is moving smoothly. That level of follow-through and compassion is rare. I feel supported and confident knowing Berenice and her team are in our corner. I highly recommend her to anyone looking for honest, attentive service."
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Jackie Anthony

October 31, 2025

5  out of  5
rating by Jackie Anthony
"I worked with Berenice. She is Fabulous! She is very caring and works well with customers. If you want someone who will take care of your needs, she's the girl for you."
We responded:
"Jackie thank you for your review! We look forward to serving our customers and community. Berenice Mendez- State Farm Agent Lewisville, TX"
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Nick Fincham

October 30, 2025

5  out of  5
rating by Nick Fincham
"Google Stars only go up to 5? I give them a 10!"
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Mariela Resendiz

October 30, 2025

5  out of  5
rating by Mariela Resendiz
"Heidy was absolutely amazing! She went above and beyond to help me after hours when she didn’t have to, and she was so patient and very helpful throughout the entire process. I really appreciate her kindness and dedication. The whole team is fantastic — thank you all for the wonderful service! 🙂"
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Elizabeth Romo

October 30, 2025

5  out of  5
rating by Elizabeth Romo
"I had a great experience getting an auto quote. Even though I didn’t end up purchasing, Heidy provided excellent customer service, professional, friendly, and very helpful throughout the process. I really appreciated the time and effort she took to explain everything clearly."
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Katherine Villalta

October 30, 2025

5  out of  5
rating by Katherine Villalta
"Jennifer was really helpful on trying to see if I could get a lower insurance due to my age I wasn’t able to but I am very satisfied with my service and how she tried her best to keep helping me , definitely recommend to go with her and this place as well !"
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Lily Bosques

October 30, 2025

5  out of  5
rating by Lily Bosques
"Worked with HEIDI. She is super knowledgeable, patient, and professional. Highly recommend! 🩷"
We responded:
"Thank you, Lily, for your kind words about Heidi. It's great to hear that she was able to assist you with her expertise and professionalism. We appreciate your recommendation! - Berenice Mendez- State Farm Agent Lewisville, TX"
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Miriam Lujan

October 30, 2025

5  out of  5
rating by Miriam Lujan
"Absolutely the greatest customer service! Recommend this agency to everyone the staff is super nice and friendly! If I could give more than 5 stars I would! 😁"
We responded:
"Thank you so much, Miriam, for your kind words and recommendation! We're delighted to hear that you had such a positive experience with our team. We look forward to continuing to serve you. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Daniel Miranda

October 30, 2025

5  out of  5
rating by Daniel Miranda
"Jazmin helped me out so much and was very kind. 10/10 would recommend getting vehicle insurance with them since they are very helpful as well."
We responded:
"Thank you, Daniel, for your kind words and recommendation! I'm glad to hear that Jazmin was able to assist you effectively. We appreciate your trust in us for your vehicle insurance needs. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Sergio Chaparro

October 30, 2025

5  out of  5
rating by Sergio Chaparro
"El equipo Méndez es muy amable y atentos siempre a las necesidades de sus clientes. Yo soy un cliente muy satisfecho ya que tomaron el tiempo de explicarme mi póliza de vida."
We responded:
"Gracias, Sergio, por tus amables palabras. Nos alegra saber que estás satisfecho con el servicio y que pudimos ayudarte con tu póliza de vida. Estamos aquí para lo que necesites. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Sergio Ivan Chaparro

October 30, 2025

5  out of  5
rating by Sergio Ivan Chaparro
"Yazmin es la mejor agente para tu seguro ya sea de vida, auto o casa contactala"
We responded:
"Gracias, Sergio Ivan, por tus amables palabras sobre Yazmin. Nos alegra saber que estás satisfecho con el servicio que ofrecemos. Si necesitas más asistencia, no dudes en contactarnos. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Maria de la cruz

October 29, 2025

5  out of  5
rating by Maria de la cruz
"Bueno, ella omo trabajadoras buscan lo mejor para el cliente la verdad vale la pena estar con state farm."
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uchiha mendoza

October 29, 2025

5  out of  5
rating by uchiha mendoza
"Yazmin is a great person to work with and knows what she is doing!!"
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Bryan Rodriguez

October 29, 2025

5  out of  5
rating by Bryan Rodriguez
"Jazmin and her team helped we really well and gave me a great service"
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Kentrell Duronslet

October 29, 2025

5  out of  5
rating by Kentrell Duronslet
"Very friendly"
We responded:
"Thank you, Kentrell, for your kind words and the 5-star rating. It's great to hear that you found our team friendly. We look forward to continuing to assist you with your insurance needs. - Berenice Mendez- State Farm Agent Lewisville, TX"
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david gomez

October 29, 2025

5  out of  5
rating by david gomez
"Very helpful and kind person! Thank you Heidy"
We responded:
"Thank you, David, for your kind words about Heidy. We're glad to hear she was helpful to you. If you need any further assistance, feel free to reach out. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Maria Medrano

October 29, 2025

5  out of  5
rating by Maria Medrano
"Heidy has been amazing to work with! She took the time to explain all my options clearly and made sure I fully understood my coverage. She’s professional, knowledgeable, and always quick to respond to any questions I have. It’s rare to find someone who genuinely cares about helping their clients the way she does. I highly recommend Heidy for anyone looking for a reliable and trustworthy insurance agent."
We responded:
"Thank you, Maria, for your kind words about Heidy. We're glad to hear that she has been able to assist you with your insurance needs so effectively. Your recommendation means a lot to us. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Tamara Mills

October 27, 2025

5  out of  5
rating by Tamara Mills
"I really love the office people here they are really kind and helpful and a very great reminder bin so happy to be doing business at this office."
We responded:
"Thank you, Tamara, for your kind words and for choosing our office for your insurance needs. We're glad to hear that our team has been helpful and supportive. We look forward to continuing to serve you. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Mitchell Matussak

October 23, 2025

5  out of  5
rating by Mitchell Matussak
"Great service from Yazmin helped a lot with getting a better policy set up through State Farm."
We responded:
"Thank you, Mitchell, for your feedback! I'm glad to hear that Yazmin was able to assist you in setting up a better policy. If you have any more questions or need further assistance, feel free to reach out. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Texas Realtor - Maria Medina

October 22, 2025

5  out of  5
rating by Texas Realtor - Maria Medina
"Yazmin fue muy buena ayudándonos y nos consiguió una tasa muy buena, se los recomiendo!"
We responded:
"¡Gracias, Maria! Nos alegra saber que Yazmin pudo ayudarte a encontrar una excelente tasa. Apreciamos mucho tu recomendación. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Arles Bonilla

October 21, 2025

5  out of  5
rating by Arles Bonilla
"Su servicio fue muy bueno y eficiente para mi servicio 1 de 10 Un 10"
We responded:
"Gracias, Arles, por tomarte el tiempo de compartir tu experiencia. Nos alegra saber que nuestro servicio fue eficiente para ti. Si necesitas algo más, no dudes en contactarnos. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Deyanira Beltran

October 20, 2025

5  out of  5
rating by Deyanira Beltran
"Great, friendly and helpful service !"
We responded:
"Thank you Deyanira! Looking forward to providing you the service you deserve. Berenice Mendez- State Farm Agent Lewisville, TX"
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Daniel P

October 17, 2025

5  out of  5
rating by Daniel P
"Yazmin was a delight to work with. I stopped by to complete my auto and renters insurance. She ran thru all the details double checking all the information was correct. I felt so relaxed and at ease in the office and I was SAVING money. The whole office was delightful and helpful. Did I mention I was SAVING $$$$!! I am referring family and friends for sure. Hablan espanol."
We responded:
"Thank you, Daniel, for your kind words! I'm glad to hear that Yazmin and the team made your experience enjoyable and helped you save money. We appreciate your referrals and look forward to assisting your family and friends. - Berenice Mendez- State Farm Agent Lewisville, TX"
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Joshua G

October 15, 2025

5  out of  5
rating by Joshua G
"I had the pleasure of working with Heidi and she was super cool and knowledgeable and has a positive humorous disposition. Which also dont take away from the others, because they were also adding to the conversation with laughs. She got me an auto policy that was even lower than my last 6 month policy with a different insurance company, plus I also was able to get an insurance policy well worth adding and it was still 👌🏽 lower. So shout out to State Farm and even more shout out to the branch that seems to be blessed to be blessings!!"
We responded:
"Thank you, Joshua, for sharing your experience with Heidi and the team! It's great to hear that you enjoyed the process and found a policy that suits your needs. We appreciate your shout-out and look forward to continuing to serve you. - Berenice Mendez- State Farm Agent Lewisville, TX"