State Farm® Insurance Agent Berenice Mendez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steve
August 30, 2025
5
out of
5
rating by Steve
"Heidy was very professional, ALL the staff is very friendly and helpful."
We responded:
"Thank you, Steve, for your kind words! We're glad to hear that Heidy and the team were able to assist you professionally and make you feel welcome. We appreciate your feedback and look forward to serving you again. - Berenice Mendez- State Farm Agent Lewisville, TX"
Tones 214
August 30, 2025
5
out of
5
rating by Tones 214
"Great customer service. Heidy answered all my question!"
We responded:
"Thank you, Tones 214, for your kind words and the 5-star rating! I'm glad to hear that Heidy was able to assist you with all your questions. We appreciate your support. - Berenice Mendez- State Farm Agent Lewisville, TX"
Dafne Molina
August 30, 2025
5
out of
5
rating by Dafne Molina
"Everyone in this office is so helpful and very knowledgeable! Heidy was very helpful and helped me understand my insurance policies."
We responded:
"Thank you, Dafne, for your kind words! We're glad to hear that Heidy was able to assist you with your insurance needs. We appreciate your feedback and look forward to serving you in the future. - Berenice Mendez- State Farm Agent Lewisville, TX"
Nancy Leonides
August 28, 2025
5
out of
5
rating by Nancy Leonides
"The whole staff was super friendly and welcoming. They help and answered every question we had. They were super informative and knowledgeable. A super thank you to Yazmin for helping us and being our agent."
We responded:
"Thank you, Nancy, for your kind words! We're glad to hear that Yazmin and the team were able to assist you effectively. We appreciate your feedback and look forward to serving you in the future. - Berenice Mendez- State Farm Agent Lewisville, TX"
Kevin
August 20, 2025
5
out of
5
rating by Kevin
"Had an amazing experience with getting my Life Insurance. Hospitality is unmatched 10/10"
We responded:
"Thank you, Kevin, for your kind words and for choosing us for your Life Insurance needs. It's great to hear that you had an amazing experience and appreciated our hospitality. We look forward to continuing to serve you. - Berenice Mendez- State Farm Agent Lewisville, TX"
Maria Bonilla
August 20, 2025
5
out of
5
rating by Maria Bonilla
"Buen servicio al cliente !"
We responded:
"¡Gracias, Maria! Nos alegra saber que nuestro servicio al cliente ha sido de tu agrado. Estamos aquí para ayudarte con lo que necesites. - Berenice Mendez- State Farm Agent Lewisville, TX"
Erica Flores
August 20, 2025
5
out of
5
rating by Erica Flores
"Jenifer helped me set up my life policy to keep my family protected. Berenice and her team were very welcoming."
We responded:
"Thank you, Erica, for your kind words and for choosing us to help with your life policy. We're glad Jenifer and the team made you feel welcome. If you need anything else, feel free to reach out. - Berenice Mendez- State Farm Agent Lewisville, TX"
Nick Roman
August 20, 2025
5
out of
5
rating by Nick Roman
"I had an amazing experience working with Yazmin. They made the entire insurance process simple and stress-free by explaining everything clearly and answering all my questions with patience and professionalism. What stood out most was how responsive and genuinely caring she was about finding the best coverage for my needs. It felt like she truly had my back. I’d highly recommend Yazmin to anyone looking for a reliable, trustworthy insurance agent who goes above and beyond."
We responded:
"Thank you, Nick, for your kind words about your experience with Yazmin. It's great to hear that she was able to make the insurance process smooth and stress-free for you. We appreciate your recommendation and look forward to continuing to serve your insurance needs. - Berenice Mendez- State Farm Agent Lewisville, TX"
Ashley Nicole
August 20, 2025
5
out of
5
rating by Ashley Nicole
"Customer service is amazing. Very informative about what policy best fits my needs."
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, Ashley! Let us know if we can help with anything else. - Berenice Mendez- State Farm Agent Lewisville, TX"
Saul Martinez
August 19, 2025
5
out of
5
rating by Saul Martinez
"The service this office provides is top-notch!"
We responded:
"We take pride in making the insurance process smooth and simple for our customers. Thank you for your feedback and for allowing us to serve you!"
Josefina Laynez
August 19, 2025
5
out of
5
rating by Josefina Laynez
"Yazmin y Heidy me ayudaron con mi seguro, me esplicaron con detalle y paciencia. Son muy eficientes, gracias."
We responded:
"Gracias, Josefina, por compartir tu experiencia con nosotros. Nos alegra saber que Yazmin y Heidy pudieron asistirte de manera eficiente y detallada. Si necesitas más ayuda, no dudes en contactarnos. - Berenice Mendez- State Farm Agent Lewisville, TX"
Rudy Garcia
August 19, 2025
5
out of
5
rating by Rudy Garcia
"Yazmin Es De La Mejor WoW"
We responded:
"Gracias, Rudy, por tus amables palabras sobre Yazmin. Nos alegra saber que has tenido una experiencia positiva con nuestro equipo. Si necesitas algo más, no dudes en contactarnos. - Berenice Mendez- State Farm Agent Lewisville, TX"
Jesse Ventura
August 19, 2025
5
out of
5
rating by Jesse Ventura
"I had a fantastic experience working with Yazmin Chaparro! From the start, she was professional, knowledgeable, and genuinely interested in finding the best coverage for my needs. She took the time to explain all of my options and helped me understand what each policy covered, which gave me real peace of mind."
We responded:
"Thank you, Jesse, for your kind words about your experience with Yazmin Chaparro. It's great to hear that she was able to assist you in finding the right coverage and explaining your options clearly. We appreciate your feedback and look forward to continuing to serve your insurance needs. - Berenice Mendez- State Farm Agent Lewisville, TX"
Kristen Belt
August 19, 2025
5
out of
5
rating by Kristen Belt
"Friendly and knowledgeable!"
We responded:
"We know insurance can be complicated, so we’re thrilled to hear we made things easier for you. Thank you for choosing us! - Berenice Mendez- State Farm Agent Lewisville, TX"
amanda cole
August 12, 2025
5
out of
5
rating by amanda cole
"Heidy was SO easy to work with. She has saved us almost 50% on coverage for my family! Not pushy, very knowledgeable and answered all of my questions in a professional manner! Will be recommending her to all of my family and friends!"
We responded:
"Thank you, Amanda, for your feedback! I'm glad to hear that Heidy was able to assist you effectively and provide significant savings for your family. We appreciate your recommendations and look forward to continuing to serve you. - Berenice Mendez- State Farm Agent Lewisville, TX"
Alexander Contreras
August 12, 2025
5
out of
5
rating by Alexander Contreras
"Alexa was more than helpful and patient with all the questions I needed awnsered and helped me save money. Thank you!"
We responded:
"Thank you, Alexander! We're thrilled to hear that Alexa was able to assist you effectively. Your satisfaction is our priority, and we appreciate your kind words. - Berenice Mendez- State Farm Agent Lewisville, TX"
Gilberto Ruiz García
August 8, 2025
5
out of
5
rating by Gilberto Ruiz García
"Very helpful and friendly!"
We responded:
"Thank you, Gilberto, for your feedback! I'm glad to hear that you found our service helpful and friendly. If you have any more questions or need assistance, feel free to reach out anytime. - Berenice Mendez- State Farm Agent Lewisville, TX"
Monica Kern
July 18, 2025
5
out of
5
rating by Monica Kern
"Very helpful! Answered and explained any questions that I had. Efficient and professional."
We responded:
"Thank you, Monica, for your feedback! I'm glad I could assist you with your questions in an efficient and professional manner. If you need anything else, feel free to reach out. - Berenice Mendez- State Farm Agent Lewisville, TX"
Donte Jordan
July 8, 2025
5
out of
5
rating by Donte Jordan
"Awesome service! This has been my insurance company for many years and the staff is always friendly like it's my first day!!"
We responded:
"Thank you for sharing your awesome experience with us!! We appreciate the opportunity to serve you and look forward to continuing to provide you the service you deserve. Welcome to our agency! Berenice Mendez- State Farm Agent Lewisville, TX"
Stephanie Carrillo
June 30, 2025
5
out of
5
rating by Stephanie Carrillo
"I had a great experience working with Yazmin Chaparro Nava! She was knowledgeable, responsive, and made the process of securing home insurance simple and stress-free. She took the time to explain everything clearly and helped us find the best coverage for our needs at a great rate. Highly recommend their services to anyone looking for reliable and honest insurance guidance! We also have auto insurance with State Farm!"
We responded:
"Thank you, Stephanie, for your feedback! I'm delighted to hear that Yazmin made the process easy and clear for you. We appreciate your trust in us for both your home and auto insurance needs. - Berenice Mendez- State Farm Agent Lewisville, TX"
Magdalena Mata
June 20, 2025
5
out of
5
rating by Magdalena Mata
"I’m very grateful for the excellent service I received from Berenice Mendez. She helped me find the best coverage for both my home and my cars. Berenice is extremely patient, kind, and took the time to explain everything clearly. I truly felt like she cared about helping me make the best decisions for my insurance needs. I highly recommend her and her team!"
We responded:
"We’re so glad to hear you had a great experience! It’s our pleasure to serve you, and we appreciate your kind words. Thanks for being part of our insurance family! "
Dayana Gomez
June 20, 2025
5
out of
5
rating by Dayana Gomez
"I want to give a big thank you to Yazmin from State Farm for her outstanding customer service. From the very beginning, she was kind, professional, and incredibly patient with all my questions. She explained everything clearly and made me feel confident and well taken care of throughout the entire process. You can tell she truly cares about helping people and providing top-quality service. Thank you, Yazmin, for your dedication and for making everything so easy! Highly recommend her."
We responded:
"Thank you so much, Dayana, for sharing your experience with Yazmin. It's great to hear that she was able to assist you with such care and professionalism. Your recommendation means a lot to us. - Berenice Mendez- State Farm Agent Lewisville, TX"
Cassie A
June 13, 2025
5
out of
5
rating by Cassie A
"I cannot recommend Alexa enough! She was an absolute lifesaver during my insurance buying process. Not only did she go out of her way to answer every single one of my (many) questions, but she was lightning-fast and incredibly efficient the whole time. It’s rare to find someone this responsive AND so easy to work with. I felt totally taken care of and knew I was in good hands. If you’re looking for an insurance rep who actually cares and will make the process painless, Alexa is your person. 👏"
We responded:
"Thank you so much, Cassie, for sharing your experience with Alexa! It's fantastic to hear how she made your insurance buying process smooth and stress-free. We truly appreciate your kind words and recommendation. - Berenice Mendez- State Farm Agent Lewisville, TX"
jun choe
June 13, 2025
5
out of
5
rating by jun choe
"They are very friendly and takes care of all my questions and concerns fast."
We responded:
"Thank you, Jun, for your kind words and for taking the time to share your experience with us. We're glad to hear that our team could address your questions and concerns promptly. If you need anything else, feel free to reach out anytime. - Berenice Mendez- State Farm Agent Lewisville, TX"
Ivan Benitez
June 12, 2025
5
out of
5
rating by Ivan Benitez
"My first time getting renters insurance, Alexa was real helpful, nice, and good at explaining the process"
We responded:
"Thank you, Ivan, for sharing your experience with us! I'm glad to hear that Alexa was able to assist you effectively with your renters insurance. We appreciate your feedback and look forward to serving you in the future. - Berenice Mendez- State Farm Agent Lewisville, TX"