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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shivonda Gamble-Chapman

Shivonda Gamble-Chapman

April 22, 2025

5  out of  5
rating by Shivonda Gamble-Chapman
"I genuinely appreciate my State Farm agent. She possesses an incredible wealth of knowledge and demonstrates remarkable patience throughout our discussions. Her thoroughness in reviewing my insurance options has made a significant difference. She took the time to compare various policies in detail, clearly explaining the differences in coverage, costs, and any potential drawbacks. Her insights into the pros and cons were invaluable, making it easier for me to make an informed decision. I truly believe she is the best agent one could ask for!"
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Dinora Garcia

April 16, 2025

5  out of  5
rating by Dinora Garcia
"Los recomiendo 100%, la atención es excelente, Berenice quien fue la persona que me atendió, siempre fue muy cordial y amable y buscó todas las formas posibles de conseguirme el mejor plan de aseguranza para mis autos y casa y dándome un excelente precio."
We responded:
"¡Muchas gracias, Dinora! Nos alegra mucho saber que Berenice pudo ayudarte a encontrar el mejor plan para tus necesidades. Estamos aquí para lo que necesites en el futuro."
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Vishesh Goel

April 3, 2025

5  out of  5
rating by Vishesh Goel
"Yazmin, thank you for making my life insurance experience so amazing. Loved talking to you. You were very professional yet empathetic."
We responded:
"Thank you so much for the review. So glad that we are able to help you with your auto insurance. "
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Zeshan Somani

March 26, 2025

5  out of  5
rating by Zeshan Somani
"I had the chance to work with Jenifer, who helped me with my home and auto. She was awesome from the start, extremely patient in helping us understand the coverages, and getting us a great rate. I’m glad we came here, we were treated well and saved compared to other insurance companies."
We responded:
"Thank you, Zeshan, for your feedback! We're glad Jenifer could help and that you found our rates competitive. We appreciate your trust and look forward to serving your insurance needs."
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Cristal Sanchez

March 24, 2025

5  out of  5
rating by Cristal Sanchez
"I had an amazing experience with Yasmin. She was amazing overall and really helped me find what I was looking for. She was polite and so sweet made me feel like I was talking to a friend. I really recommend her and State Farm overall!"
We responded:
"Thank you so much, Cristal! We're thrilled to hear that Yasmin made your experience with us so positive and friendly. Your recommendation means a lot to us, and we're here whenever you need assistance."
Profile photo of Sebastián Cáceres

Sebastián Cáceres

March 12, 2025

5  out of  5
rating by Sebastián Cáceres
"Jazmine Me brindo muy buen servicio la recomiendo 100%"
We responded:
"Hola Sebastián Cáceres, gracias por tu gran reseña. Nos alegra saber que Jazmine te dio un servicio excelente. Tu recomendación es muy importante para nosotros. Si necesitas más ayuda, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Daniel Hernandez

October 31, 2024

5  out of  5
rating by Daniel Hernandez
"They treated me with kindness and with care."
We responded:
"Thank you, Daniel, for your kind words. We're delighted to hear that you felt well-treated and cared for. Your satisfaction is our top priority, and we appreciate your trust in our services. Berenice Mendez- State Farm Agent Lewisville, TX"
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Sam Clark

October 5, 2024

5  out of  5
rating by Sam Clark
"I was helped by an agent named Alexa. She was very personable and patient. Remember it does take time to gather all the information so expect the process to take at least an hour. She was able to save me about $1000 on my home owners insurance and also provided me with better coverage. As long as their premiums don’t increase too much next year, I hope to stay with them long term."
We responded:
"Thank you, Sam, for your kind words about Alexa. We're thrilled to hear she provided you with excellent service and significant savings. We appreciate your trust and look forward to serving you for many years to come. Berenice Mendez- State Farm Agent Lewisville, TX"
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Angie Trujillo

September 12, 2024

5  out of  5
rating by Angie Trujillo
"Excelente atención y te aclaran todas tus inquietudes"
We responded:
"Gracias, Angie, por tus amables palabras. Nos alegra saber que nuestra atención y claridad en resolver tus inquietudes fueron de tu agrado. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en nosotros! Berenice Mendez- State Farm Agent Lewisville, TX"
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Emily Schellin

September 6, 2024

5  out of  5
rating by Emily Schellin
"I have been with Berenice and her team for the last five years and I can’t express how grateful I am for them. I learn a lot from them when I ask about different policies and that has given me so much peace of mind. Customer service is clearly their number one priority and I always appreciate that. They offer competitive rates and quality options. I highly recommend this team!"
We responded:
"Thank you, Emily, for your kind words and continued trust over the past five years. We're thrilled to hear that our team has provided you with valuable information and peace of mind. Your recommendation means a lot to us! Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Jesus Chavez

Jesus Chavez

August 30, 2024

5  out of  5
rating by Jesus Chavez
"Overalll great service very helpful and very nice as well"
We responded:
"Thank you for your kind words and 5-star rating! We're delighted to hear that you found our service helpful and pleasant. Your satisfaction is our top priority, and we appreciate your support. Berenice Mendez- State Farm Agent Lewisville, TX"
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Brenda G.

August 30, 2024

5  out of  5
rating by Brenda G.
"Yazmin at State Farm was fantastic in helping me get a quote for my auto insurance. She was knowledgeable, friendly, and made the process quick and easy. Highly recommend working with her!"
We responded:
"Thank you Brenda for the 5 Star Review! We appreciate your business and the opportunity to serve you with all of your insurance and financial services needs. Welcome to our State Farm family! Berenice Mendez- State Farm Agent Lewisville, TX"
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kevin galvez

August 30, 2024

5  out of  5
rating by kevin galvez
"Great service and quick to resolve all my issues any time I need help"
We responded:
"Thank you, Kevin, for your kind words! We're thrilled to hear that you appreciate our service and quick resolutions. Your satisfaction is our top priority, and we're here whenever you need us. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Michelle Gonzalez

Michelle Gonzalez

August 30, 2024

5  out of  5
rating by Michelle Gonzalez
"Excellent customer service from the team at this office. Yanett is always very helpful in answering all my questions. I would definitely recommend this office to my family and friends."
We responded:
"Thank you, Michelle, for your kind words and recommendation! We're thrilled to hear that Yanett and our team have been able to assist you effectively. Your satisfaction is our priority, and we appreciate your trust in our office. Berenice Mendez- State Farm Agent Lewisville, TX"
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alejandro Ward

August 30, 2024

5  out of  5
rating by alejandro Ward
"Yazmin Chaparro and The Berenice Mendez team has helped me for many years. I appreciate their customer service and look forward to continue doing business with them"
We responded:
"Hi Alex! So grateful for your continued business and loyalty. We appreciate the opportunity to serve you with all of your insurance needs. -Berenice Mendez State Farm Agent Lewisville, TX"
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Enrique Guardado

August 30, 2024

5  out of  5
rating by Enrique Guardado
"Great office and fun investment recommendations 10/10"
We responded:
"Thank you for your positive feedback, Enrique! We're glad you enjoyed our office and investment recommendations."
Profile photo of Sandie Sepulveda

Sandie Sepulveda

August 30, 2024

5  out of  5
rating by Sandie Sepulveda
"Thank you Berenice and her great staff! They got me the best quote. Their customer service was really professional and great. Highly recommended!!😊"
We responded:
"Thank you, Sandie, for your kind words and recommendation! We're thrilled to hear that you had a positive experience with our team and that we could provide you with a great quote. Your satisfaction is our priority! Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Pedro and Anna Segovia

Pedro and Anna Segovia

August 30, 2024

5  out of  5
rating by Pedro and Anna Segovia
"Alison was amazing - she patiently listened to my concerns and worked her magic to give me the best quote possible. Thank you."
We responded:
"Thank you, Pedro and Anna, for your kind words! We're thrilled to hear that Alison provided you with excellent service and addressed your concerns. Your satisfaction is our priority, and we appreciate your trust in our agency. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Jazzy Chaparro

Jazzy Chaparro

August 30, 2024

5  out of  5
rating by Jazzy Chaparro
"State Farm customer for the past 11 years! Service is always amazing and ready to help."
We responded:
"Thank you for your loyalty over the past 11 years! We're thrilled to hear that you've consistently received amazing service. Your trust and satisfaction are our top priorities. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Carlos Herrera

Carlos Herrera

August 30, 2024

5  out of  5
rating by Carlos Herrera
"Excelente servicio 10 de 10 explicaron paso a paso todo sobre las pólizas, gracias Alexa."
We responded:
"Thank you, Carlos, for your kind words and perfect rating! We're thrilled to hear that Alexa provided excellent service and clear explanations. Your satisfaction is our priority. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Mary G

Mary G

August 27, 2024

5  out of  5
rating by Mary G
"Alexa is the sweetest and nicest girl. She is very informative and detailed about the different options that you may have so you can decide what works the best for you. Great customer service experience there."
We responded:
"Thank you, Mary, for your kind words about Alexa. We're thrilled to hear that she provided you with detailed information and excellent customer service. Your satisfaction is our priority, and we appreciate your feedback! Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Mireya Alejandra Esparza

Mireya Alejandra Esparza

August 27, 2024

5  out of  5
rating by Mireya Alejandra Esparza
"Yanet helped me out making very simple to get insured. I highly recommend her and this office to anyone looking for reliable insurance in Texas (:"
We responded:
"Thank you, Mireya, for your kind words! We're thrilled to hear that Yanet made the process simple for you. Your recommendation means a lot to us. We're here to provide reliable insurance whenever you need it."
Profile photo of Rodrigo Gutierrez

Rodrigo Gutierrez

August 20, 2024

5  out of  5
rating by Rodrigo Gutierrez
"I’m glad I connected with Danny for my insurance needs. He explained the coverages to me and made sure I was properly insured. Would definitely recommend you get in touch with him. Great service and felt like I was talking to a friend!"
We responded:
"Thank you, Rodrigo! We're thrilled to hear that Danny provided you with excellent service and clear explanations. Your recommendation means a lot to us. We're glad you felt comfortable and well taken care of. Berenice Mendez- State Farm Agent Lewisville, TX"
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Larry Donaldson

August 20, 2024

5  out of  5
rating by Larry Donaldson
"I talked to Jennifer today to see if I could update my odometer reading. She was extremely helpful and super nice."
We responded:
"Thank you, Larry, for your kind words! We're delighted to hear that Jennifer provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback. Berenice Mendez- State Farm Agent Lewisville, TX"
Profile photo of Leslie Garcia

Leslie Garcia

August 20, 2024

5  out of  5
rating by Leslie Garcia
"Alexa was very helpful with my auto. She explained every coverage to me so I could understand everything I was getting. Any questions I had she had an answer. She was very patient and I would highly recommend her."
We responded:
"Thank you, Leslie, for your kind words about Alexa. We're thrilled to hear she provided you with clear and patient assistance. Your recommendation means a lot to us. Berenice Mendez- State Farm Agent Lewisville, TX"